Q:  What will the calls cost?

A: The calls are FREE for 125 members calling each other over the 125 Telecom network. If you call someone who has the traditional phone service you will be able to call them at low national/international call rates, take a look at our latest national international call rates.

Q:  Is there a subscription charge?

A: There is no charge to be connected to the 125 Telecom network. 

Q:  Can I subscribe wherever I live?

A: Yes, you can subscribe to the 125 Telecom network no matter where you live in the world. We will send you the digital phone adaptor no matter where you are. All you need is a broadband internet connection to use the service.

Q:  Is there a set up cost?

A: Yes, there is a one off set up/activation charge of £49.95 which includes a new SIP phone and support to activate the service plus 100 minutes of FREE call time to get you started. 

Q:  Do I have to download any software?

A: No, there is no software to download or install, you do not need a headset to make a call as you make calls from a normal phone also you do not need to be sitting at your computer to make calls.

Q:  Is there support? 

A: Yes, we offer several types of support via telephone and e-mail. We will guide you through the phone set up process.

Q:  Do I have to buy a phone?

A:  No, when you subscribe we will send you a new SIP phone which enables you to use your normal home or business phone. technology

Q:  What will my phone number be?

A:   You will be given a 7 digit phone number when you subscribe.

Q:  Can I connect a cell phone?

A:   No, you cannot connect a cell phone to our network. 

Q:  Can I surf the Internet while I'm talking?

A:  Yes, if your bandwidth permits you will be able to talk on the phone and surf at the same time. 

Q:  What is a SIP phone adaptor?

A:  SIP stands for Session Internet Protocol. It is a very common standard for setting up calls between internet devices. 125 Telecom provides you with a SIP phone.

Q:  What is broadband?

A:  Broadband is typically considered anything faster than a dial-up modem connection. Examples would be: DSL, Cable modem, ISDN, T1.

Q:  Do I need a computer?

A: Yes and No, your SIP phone adaptor can be connected directly to your computer or can be plugged into a hub. But since all the 125 Telecom account features are all controlled online via your personal account control panel, it is recommended that you use a computer to manage your 125 Telecom account.

Q:  Can I use dial up?

A: It is recommended that you have a broadband internet connection as the minimum bandwidth requirement is 128 Kb/s in each direction (total 512kb/s).  Additionally the connection must be stable and up to the task of transmitting voice packets in a timely or reliable manner. The faster the connection speed the better quality the call will be.

Q:  Where do I sign up?

A: Right here:       Pay-as-you-Go

 

 

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